Terms and Conditions
Driving Licence Changes
Due to changes introduced by the government a few years ago you no longer have to keep the paper part of your driving license. We therefore require you to log in to www.gov.uk/view-driving-licence and make your driving licence available for us to see prior to your hire start. (But only valid 21 days before your hire start time.)
- Q. What Identification will I need to bring with me?
A. You will need to bring with you your Photo Card Driving Licence and your unique check code along with an original utility bill, bank or credit card statement (dated within the last 3 months) or mortgage statement, council tax bill (dated within the last 12 months) and the credit/debit card you are paying with.
If your Driving licence is not at the same address as your utility bill etc. we can still hire to you but we will need to see 2 utility bills.
- Q. What happens if all my bills are online?
- A. You are welcome to login to your account on one of our computers and download a statement or invoice. We are very sorry but down to our insurance companies stipulations we are only permitted to accept official headed documents.
- Q. What we cannot accept as proof of address?
- A. Mobile phone bill, a letter from a friend, doctor, catalogue company, insurance company or DVLA etc. Please note ALL proof of address must be originals, we can not accept any computer downloads.
- Q. How long will I have to have held a FULL driving licence for?
- A. Our standard hire terms are that you have held your full driving license for a minimum of 2 years.
- Q. I have some endorsements on my driving licence, can I still hire?
- A. Yes, 2 speeding convictions are usually accepted but should you have any other driving convictions, irrelevant of how long ago, you should check with 7 Ways Rental.com Ltd before booking.
- Q. I have had an accident or claim within the last 5 years, what should I do?
- A. You will need to check with 7 Ways Rental prior to collecting your hire vehicle regardless of blame.
- Q. What happens with regards to insurance?
- A. Each driver will need to sign a declaration that they are fit and able to drive and that they do not suffer from any medical condition.
1 Your contract with us these are the terms under which the vehicle is rented by the hirer (‘you’) by the leaser (‘US’) an on which any insurance cover is provided to you by us. It is important that you read and understand these terms before signing the rental agreement.
2 Period of Hire
You will have the use of the vehicle described for the period specified over leaf. With our written agreement you can extend the rental period but this shall not exceed 90 days in total. If the vehicle is not returned by the due back time and date to the agreed place of return, our consent for your continued use of the vehicle shall automatically be withdrawn and we shall be entitled to charge you for each day or part of a days unauthorised use at the prevailing published full daily rate until the vehicle is returned or recovered. You will be responsible for the vehicle, its accessories and its parts and fully liable under these terms of rental from the time we give you the key or we leave them at the place and time we have agreed with you in advance. You continue to be responsible and fully liable under these terms of rental until the vehicle and keys are returned to us by returning them to our authorised representative or any other method previously agreed in writing to us.
3 Your responsibilities to Us
3.1 You must make payment on demand for all charges as set out in conditions 7 below.
3.2 You must look after the vehicle and keys to the vehicle making sure it is locked and secured when not in use and properly protected against damage due in bad weather. You must ensure that the correct fuel is always used. When not in use you must set and use any security devices fitted to or supplied with the vehicle.
3.3 You must not sell, rent or dispose of the vehicle or any of its parts, or allow anyone else to have or obtain possessions or rights over it.
3.4 You must not allow any work to be carried out on the vehicle without our permission. We will reimburse you for repairs on production of a receipt, only where the repairs have been previously authorised by us.
3.5 You must return the vehicle in a similar condition as when it was received to the agreed place of returned during our published hours of business and agree the physical condition of the vehicle with a member of staff. If the vehicle needs more than our standard valeting or the interior has been damaged in any way you will be responsible for the costs of rectifying thee damage. Responsibility for such damage is not covered by any waiver or by any insurance.
3.6 While you are renting the vehicle you will be liable as if you were the owner for any offences committed under the road traffic act (or any equivalent legislation) and any other related loss in respect of the vehicle and its use during the rental period which results in the imposition of fixed penalties or excess charges. You also agree to us ending you any notices requesting such finds to the address given overleaf and that you will settle all such penalties and charges incurred during the period of rental in the timely manner and so as not to cause us any loss. You agree to indemnify us against any costs expenses and loses incurred by us as a result of any such penalties or charges.
4 Our responsibilities to you
When thee rental starts, the vehicle will be road worthy and fit for normal use. It if is not or it becomes unfit for normal use during the rental you should inform the rental location or telephone the emergency number given to you at the time of the rental. If you have followed these terms we will endeavour to repair the vehicle or replace the vehicle. We will not be reliable for any damages arising from defect s other than defects or mechanical failure attributable to a breach of this warranty or its breach of any duty or law to take reasonable care of the safety of the vehicle. Nothing in these terms or conditions shall be demanded to exclude or restrict our liability of death or personal injury resulting from our negligence or any other liability which cannot be excluded as a matter of law.
5 Personal Property
We will be not be liable for loss or damage to property left in the vehicle either during the period of hire or thereafter. Such property is entirely at your own risk. The vehicle will be inspected on return and any property found will be available for you to collect for a period of seven days. Any unclaimed property maybe disposed of by us after that time.
6 Conditions of Use
The vehicle must not be used or driven unless authority has been given in writing.
6.1 by any person not named overleaf as a driver or authorised by us in writing and holding a full valid current driving licence.
6.2 for the carriage of passengers for hire or reward.
6.3 For any unlawful purpose or in any way that breaks the Highway Code, road traffic law or any other laws.
6.4 For racing, pace making reliability trials, speed testing, driving tuition, towing or propelling anything.
6.5 To carry a number of passengers and/or baggage which would cause the vehicle to be overloaded or in the case of a commercial vehicle a payload which exceeds the maximum payload and individual axle plated weights or for a purpose which requires an operator’s licence without fulfilling your duty at law to obtain one.
6.6 Without our prior written consent outside England, Scotland and Wales.
6.7 While in an unroadworthy condition or while failing to comply with any statutory provisions.
6.8 For carrying corrosive, radio- active, inflammable, explosives, or other harmful substances.
6.9 For carrying anything which due to its smell or condition will harm thee vehicle or prevent us from hiring the vehicle again immediately. If you do not follow these terms you will have to pay us any charges, damages and expense we have to pay for any loss you may cause. You may also lose the benefit of any liability waivers which you may have purchased.
All charges are calculated in accordance with our current tariff and on the basis of your use of the vehicle as specified. Unauthorised usage may incur additional charge as published in our current tariff available at the rental location.
All payment for non- account customers need to be booked via a credit / debit card.
The card holder needs to be present unless otherwise authorised.
We will require a refundable deposit on the hire of all vehicles.
You will pay on demand charges including.
7.1 The rental and the other ancillary charges calculated in accordance with this agreement.
7.2 Any charges for loses or damaged outlined in condition 3.3 and 3.6.
7.3 A refuelling service charge where the vehicle is returned with less fuel than when the rental began. The refuelling service charge is based on the rate published at the rental location.
7.4 The full cost of repair or replacement of damage or loss including theft including any towing and storage costs however caused regardless of fault, to the vehicle to the extent you have not elected to restrict that liability by agreeing to pay the collision damage waiver charge or not arranging appropriate insurance to limit for such cost
7.5. A loss of revenue charges while the vehicle is being repaired or whilst we secure refurbishment of the vehicle value, where such loses are not covered by the collision damage waiver. Charges for loss of revenue will be calculated at our normal published daily rate from the time the vehicle is incapable of rental until it repair or in the case of right/off until full payment of the vehicle value is received, subject in each case to a maximum liability of thirty days rental charges. In either case, we will take all reasonable steps to ensure prompt repair or replacement.
7.6 Any delivery and collection charges.
7.7 A fifty pound administration charges imposed for any motoring offence incurred by the hirer including any relevant congestion charges.
7.8 Value Added Tax and all other taxes on any of the charges listed above as appropriate.
7.9 Interest which shall occur daily at rate of 4% per annum above the base lending rate of Barclays Bank PLC from time to time on any sum that has not been paid when due. If you have requested that some other person or company shall be responsible for the charges you will never the less remain liable for payment of the charges.
8 Insurance application /Waiver of liability
If we arrange separate insurance for you, you will be given further information on this at the rental location however you shall be aware on entering into the rental agreement of the following:-
The insurance provided by us in accordance with the road traffic acts (or equivalent legislation) provides against liabilities to third parties only. It does not provide against theft of the vehicle, damage due to theft or attempted theft of the vehicle, its parts or accessories, theft of any property in the vehicle or damage due to the vehicle, its parts or accessories, or any damage suffered by us due to any of the above preventing us from renting the vehicle for any period of time. In the event of the above events happening you will be required to pay us the face value cost of replacing or repairing any damaged items up to a maximum of the full replacement value of the vehicle. You may however reduce this liability by taking out an optional waiver, as explained below:
Collision damage waiver; this reduces your liability for damage arising from a collision, except in any circumstances stated in the insurance policy; a maximum reduction is to the figure on the front of this statement. Additional insurance; this relieves you of liability in respect of the categories stated overleaf. The extent to which you are covered and any exclusions to cover are set out in the insurance policy which you are advised to read prior to entering into this agreement. The rental agreement overleaf shows which waiver option you have chosen. You are advised that thee waivers may be invalidated if you fail to take reasonable measures of thee safety or security of the vehicle, its parts or accessories, or fail to comply with all the restrictions on use. You are further advised that no waiver chosen by you gives protection against any damage caused to tyres or by reason of you hitting a bridge, car park barrier or any such object you will be liable to pay us for all loss, costs an expense caused by such damage. You should also note:
8.1 The insurance cover may end if you do not return the vehicle to the agreed place at the agreed time.
8.2 The insurance cover maybe cancelled if you have given any false information.
8.3 Only drivers have first approve are covered by the insurance. Full details of cover are available at the rental location.
9 Your own insurance
Where we have agreed separately and you have signed confirmation of your own insurance overleaf, you will provide insurance for the full duration of hire and any extensions of thee hire period in that case, we will have agreed the extent of the cover, type of policy and the insurers to be used. The scope of cover and policy conditions must be to our satisfaction and must not be altered or diminished. If requested you will have our interests of owners of the vehicle noted on the policy. In the event of loss or damage to the vehicle, you will allow us to negotiate directly with the insurers with regards to the total loss of the vehicle. Should the policy of insurance fail for any reason you will assume thee full financial responsibility and indemnify us against any loss or damage caused to the vehicle and loss of use as described in condition 7.5.
10 What to do in the event of loss or damage to the vehicle
In the event of theft of the vehicle or any of its parts or accessories, or if the vehicle is damaged by a criminal act or in an accident in which someone is injured you must immediately contact thee local police and report the incident. You must also call the rental location to report the incident. You should also report any damage done by any none criminal act to the rental location. The vehicle must not be used if it is rendered unroadworthy. You should always; - record the police crime number and the reporting officer’s name. – Collect the name and addresses to the incident. – avoid admitting liability or saying anything that may implicate yourself. – send to the rental location all paper and documents received relating to the incident. – Fill in our accident report. – At all times cooperate fully with us and the insurers, including where any legal action is taken. Any monies you may receive in respect of loss or damage to the vehicle must immediately forwarded to us and at no time should be spent by you. You will hold any such money in trust for us.
You acknowledge that we may use and disclose data recorded in relation to this agreement for any future marketing activity. Further in the event of any breach of this agreement, such data may be disclosed in any debt collection credit references, vehicle recording or any other relevant body. Such information may also be passed on to the British Vehicle Rental and Leasing Association (BVRLA) for the use by any of its members for the purposes for which the BVRLA is registered under the data protection Act 1998. From time to time we include details of our customers on a computer database used by us and our business partners for direct marketing purposes. If you do not wish your details to be used in such a way or you do not wish to receive any further information from us please write to us.
Should you fail to collect or are not available for a delivery of a vehicle approved booked with ourselves you will be liable for the rental charges.
This agreement will come to an end without further if a received order is made against or being a company you go into liquidation, if you call a meeting of creditors if distressed or exclusion is levied against any of your goods, or if you fail to perform any of the terms of this agreement. Such terminate on will not affect our right to reserve payment of all charges due under the terms of the agreement and to seek compensation for additional costs incurred as a result of your failure to comply with your obligations. We shall immediately be entitled to repossess the vehicle at your costs.
In the event that any terms of this agreement is held by a court of contempt jurisdiction to be unenforceable or unlawful for any reason, such time will be held to that extent only to be removed from this agreement and the remainder of this agreement shall remain in full force and effect.
This agreement is covered by and constructed in accordance with the laws of the country which the rental commenced. Any dispute arising out of the terms of this agreement will be determined exclusively by the courts in that country.